I want to share the outstanding customer service from Ozone
and the fantastic results we had with renting their OMZ-3400. I am
not affiliated with Ozone Solutions in any way. I just want to let
you know how well their products worked for us.
I did a lot of research on using Ozone for odor elimination and
could only find a couple of references to using it on a boat. I
contacted Ozone Solutions about using this on a boat and they
assured me that the OMZ-3400 would not create ozone levels high
enough to damage anything on the boat. The OMZ-3400 is for
“shock treatment” not for everyday use. They also
offered to refund our money (minus shipping chargers of $15 each
way) if we did not notice a difference after running the unit for a
week. We had had a slight gasoline smell with a lot of cover-up
smells. We believe the previous owners tried to mask the odor with
a lot of air fresheners throughout the boat. The level was not high
enough to set off the fume detectors in the engine compartment or
in the center bilge. We tracked the problem down to 20 year old
fuel-fill and fuel-vent hoses.
We ran the OMZ-3400 starting on Sunday afternoon with 4 fans
circulating air throughout the boat. I returned on Wednesday and
turned it off and let the boat air out for two hours and the smell
was completely gone. I turned the unit back on and the Marina
replaced the hoses the next day. We let it run until Friday
afternoon and the boat was odor free! The fuel fill hoses were
causing the odor. We stayed on the boat until Sunday night and the
odor had not returned.
After arranging the rental and them shipping it out we found out
the marina would not have the hoses replaced when promised. I
contacted Ozone Solutions and they offered to let us keep the unit
an additional week at half the normal weekly rental charge. We
ended up not needing the additional week but you couldn’t ask
for better customer service!